Customer Support

Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will show up. It includes in-depth information about all the operations that you can carry out on the given page. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich assortment of educational video clips illustrating how to work with our Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you are looking for, check out our extensive FAQ database, which covers questions asked by real clients and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, we have a excellent team of technical support engineers available 24-7 and ready to assist you with any query. Each trouble ticket you send will be replied to in less than sixty minutes (the average ticket response time being about twenty mins), so you won't have to wait a long time to receive an answer to your question.